As VN banks digitise, customer service key

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Báo Đầu Tư English 1 week(s) ago

Customers must be at the centre of banks’ attention as they make a move towards digital transformation in an effort to adapt to a changing landscape of financial innovation and disruptive technologies.

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Vietnam Railways revenue in continuous decrease

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Báo Đầu Tư English 2 week(s) ago

Vietnam Railways (VNR), the state-owned enterprise operating and maintaining Vietnam’s entire railway network, reported an 11.2 per cent decrease in revenue in 2016.

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Local retailers have big advantages over transnational chains

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Báo Dân Trí English 2 week(s) ago

The current generation of Vietnamese are struggling with the most profound demographic transition ever and nowhere is this more evident than in the world of small retailers, speakers at a recent seminar in Hanoi have said.

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Vietnam has first customer care non-profit organisation

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Báo Dân Trí English 2 week(s) ago

Customer Care in Vietnam (CCAV), the first customer care non-profit organisation of Vietnam, will hold an opening ceremony to officially mark its establishment on January 6.

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Vietnam’s top 10 ICT milestones of 2016

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Báo Đầu Tư English 3 week(s) ago

The Viet Nam Information Technology Press Club this week issued a list of the top ten domestic information and communication technology (ICT) events of 2016.

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VASEP warns seafood businesses against export fraudulence

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SaiGon GP English 1 month(s) ago

Some seafood export businesses have been swindled by a Canadian customer and in danger of losing hundreds of thousands of US dollar, according to the Vietnam Association of Seafood Producers and Exporters (Vasep).

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Vietnam court jails car wash attendant for killing 3 in crash

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Báo Tuổi Trẻ English 1 month(s) ago

A Vietnamese court has sentenced a car wash attendant to 10 years in prison for killing three people in a crash he caused while driving a customer’s car earlier this year.

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​Gartner positions Microsoft as number 1 in 2016 Magic Quadrant

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Báo Đầu Tư English 1 month(s) ago

For the second year, Microsoft is placed furthest in vision and highest in ability to execute within the Leaders Quadrant.

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Press digest – December 1

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Báo điện tử CP English 1 month(s) ago 2 related news

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Bosch, Sony pool their video surveillance businesses

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Báo Đầu Tư English 2 month(s) ago

Bosch Security Systems and Sony have announced that they have entered into a partnership agreement that will result in an unprecedented level of collaboration between the two companies’ video surveillance business units.

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Tek Experts expands operations in Vietnam

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Báo Đầu Tư English 2 month(s) ago

Tek Experts Vietnam, a subsidiary of multinational group Tek Experts has unveiled its new headquarters on Sunday (November 270.

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Agribank customer lost USD4,400 in ATM theft

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Báo Dân Trí English 2 month(s) ago

A Vietnam Bank for Agriculture and Rural Development (Agribank) customer in HCM City has USD4,400 stolen from his ATM account overnight.

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Mobifone warns customers of fraud Somali calls

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Báo Đầu Tư English 2 month(s) ago

Vietnam Mobile Telecom Services Corporation (MobiFone) recently received complaints from customers, who reported being spammed with missed calls from a foreign number and subsequently being charged high international call fees.

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VN banking sector committed to constant renewal

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Báo Đầu Tư English 2 month(s) ago

Viet Nam’s banking sector is committed to continuous improvements in customer service, applying advanced technology and enhancing its operational, financial and managerial competencies, Le Minh Hung, Governor of the State Bank of Viet Nam, said yesterday.

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Prudential pioneering online life insurance services

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Báo Đầu Tư English 2 month(s) ago

Online insurance transactions have been commonly used in the non-life insurance segment. Well-known examples include PTI, BIC, or Liberty. However, life insurance has been largely amiss from the online scene until recently.

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